These Terms set out how you may use our website (referred to as us/we/our in these Terms) and any forums and services we offer through the website or otherwise provided by us and the purchase of products through the website. Please read these Terms carefully to make sure you understand them. By using our Service, you agree to accept and be legally bound by these Terms.

 

You should also read our Privacy Policy. The Privacy Policy explains how we use your personal data.
 

These Terms were last updated on 5th March 2022.
 

Definitions: -

“Our”., “We.,” - refers to Pretty Unique Gifts.

“Buyer” - means the person named on the order.
“Contract” - means the Order and Order Confirmation.
“Faulty” - means containing a fault or defect; imperfect or defective.
“Order/Item” - means your order for a Product from the Site.
“Price” - means the price together with postage and packing costs and any applicable taxes in force at the time of the Order (excluding any taxes and duties for which the Buyer is responsible under the ‘Pricing’ section of these Terms and Conditions), subject to any promotional offer or discount then applicable.
“Terms and Conditions” -means the standard terms and conditions of business set out in this document.

 

Who are Pretty Unique Gifts?

Pretty Unique Gifts is hosted by Wix.com and operated by Pretty Unique Gifts.

 

1. Orders: -

To place an order, you will need to follow the order procedure set out on the site.

 

Details of the price payable in respect to any Product and/or Service and the procedure of payment are displayed on our site.

 

All orders purchased through our website are covered by our 30-day satisfaction guarantee.

 

We guarantee a full refund for goods that are unopened and in their original, saleable condition. There will be no refunds for personalised items unless a mistake has been made by us. To Return goods please refer to section 2.1 - Shipping and Returns procedure.

 

All orders that are sent will be exactly what you have ordered, we will not substitute any aspect of the buyer’s order unless we have communicated with the buyer regarding their contract.

 

1.1 Availability: -

All products are offered for sale subject to availability and subject to our acceptance of your order. We reserve the right to reject any order without the obligation to assign any reason for doing so. If any item you have ordered is not available, we will contact you as soon as possible, we will offer alternatives of available item(s) or proceed with the cancellation if we cannot fulfil your order.

 

No Order shall be deemed accepted by us until we have confirmed it unconditionally in the order confirmation. The order confirmation will contain details of your order, the Price, and an estimate of the delivery time for the order. It is your responsibility to contact us and notify us of any mistake with the order as soon as reasonably possible, failure to do so may result in the incorrect order being sent to you.

1.2 Delivery: -

We aim to deliver your order(s) with a quick turnaround time and aim to do so as inexpensively as possible. All orders processed through our website will be dispatched using Royal Mail 2nd Class delivery service.

 

Any time or dates stated for delivery are estimates only. We will make reasonable efforts to deliver goods within the time specified, but we do not accept liability for any failure to deliver within that time.

1.3 Pricing: -

The prices shown on our website will be what you pay. Pretty Unique Gifts is not a VAT registered company, therefore you will not pay VAT on your purchases.

 

When you pay for a product(s), you will see the total price of the product(s) and the cost of delivery in UK Pound Sterling (GBP).
 

We reserve the right to change our prices accordingly at any given time without apprisal.
 

1.4. Personal Information: -

By using our website, you agree to us holding your personal data, as supplied by you during your checkout and in regard to any product order and/or service for the purpose of us processing and completing your order, this is in accordance with our Privacy Policy, we retain this information on our system as part of the process. We do not use the information provided by the buyer for any other purpose, nor do we share it with any other 3rd party organization.

 

By accepting these Terms and Conditions you also accept and consent to our Privacy Policy.

2. Returns & Cancellation Procedure: -
 

2.1 Shipping & Returns Procedure: -

If you need to return, exchange, or report an issue with an item or order please email prettyuniquegiftsgb@gmail.com before you return an item - in certain situations you may not need to return it to us.

In the subject line of the email, please be sure to include 'Return Request', and in the main body of the email include the order number (which can be found on your order confirmation).

You will receive a response within two working days.

If you are required to return any items, once you have emailed for a returns request we will confirm the address. If you return any items, please retain the proof of postage. We recommend you use a tracked/ signed for service. If your item does not arrive with us, we cannot process your request.

Please note, if you return an item to us, this is done at your own cost. Please shop carefully.

Refunds and exchanges can be requested up to 30 days from receipt of the confirmed order of your item. Items must be unused, in their original condition, and original packaging. If they are not, we have the right to grant only a partial refund. Please keep hold of your order confirmation email/receipt.

 

The Goods we supply do not present a hazard to health and safety when used in the correct manner for which they are designed.

1.               If used in accordance with any instructions provided by us.

2.               If the precautions, you have taken are reasonable for the use of the product(s)

 

2.2 Cancellation: -

You may cancel your order in accordance with your rights under the Distance Selling Regulations. If you want to exercise your right of cancellation you may do so by contacting prettyuniquegiftsgb@gmail.com quoting your order number.

 

We will reimburse all payments received from you for the goods purchased and will also reimburse delivery charges for the least expensive type of delivery offered by us, no later than 14 days from the day on which we received a valid notice of cancellation as set out above. We will use the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise. In any event, you will not incur any fees because of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

 

Once we have received your product(s), we will email you to confirm their receipt and then inspect them.

 

Next, you will be notified of the approval or rejection of your cancellation request. If it is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within a few days.

 

2.3 Faulty Product(s): -

In the unlikely event that you receive faulty, damaged, or incorrect product(s), please refer to section 2.1 of our return procedure. If a product develops a fault or the fault becomes apparent after 30 days of purchase, please contact us so that we may arrange for the rectification of the fault under the Manufacturer’s Guarantee or Warranty. We will not be liable for the costs of postage & packaging of returned defective goods. In the subject line of the email include 'Return Request' and in the main body of the email include the order number (which can be found on your order confirmation).

 

2.4 Exceptions to my right of cancellation: -
The right of cancellation does not apply to:

(i) The delivery of products that are not suitable for return due to health protection or hygienic reasons if unsealed by you after delivery, or which are, after delivery, inseparably mixed with other items.

 

(ii) The supply of goods made to your specifications and/or any personalised goods.

 

(iii) The supply of goods that may deteriorate or expire rapidly.

 

You can find out more information about your rights here:http://www.which.co.uk/consumer-rights/regulation/consumer-contracts-regulations
 

3.Obligations/ Liability: -

The products/material on this website is provided for general information only and should not be relied upon or used as the sole basis for making decisions. Our liability shall, in all cases, be limited to the total value of any order placed. Any reliance on the material on this website is at your own risk. We will not be liable for any loss or damage that you suffer because of the Service becoming temporarily or permanently unavailable.

 

3.1 What obligations do you have?

(i)Please ensure that the information and details that you provide to us are true, accurate, and up to date.

(ii) Please ensure you have obtained all necessary permissions in relation to any material that you post on the website and any products and services that you purchase.

 

3.2 What are Pretty Unique Gifts not responsible for?

We have made every effort to display as accurately as possible the colours and images of our products but cannot guarantee that the display on your computer, mobile, iPad, or other similar devices will reproduce any colour on this site accurately.

 

We (and any third-party content provider, or their respective agent) are not responsible for the following types of loss or damage which may arise from your use of the Service:

(a) Damage to your computer system or loss of data (whether due to a virus or other malicious software or not) except for where this is caused by us not using reasonable care and skill.

 

(b) Damage, loss, or upset that you suffer because of the actions of another user; loss or damage which is caused by us when it does not comply with the Terms but which we and you could not anticipate nor expect to happen when you started using the Service.

 

(c) Any loss which is indirect or a side effect of the main loss or damage and which we and you could not anticipate nor expect to happen when you started using the Service, for instance, if you lose revenue or salary, profit, opportunity, or reputation.

 

(d) Any loss or damage if the Service is not provided to you or is interrupted or suspended or if we do not comply with the Terms because of events beyond our control, such as an act of God, accident, fire, lockout, strike or other official or unofficial labour dispute, civil commotion or other act or event beyond our reasonable control.

 

Nothing in the Terms excludes or limits our liability for death or personal injury caused by negligence, or for fraud. We will take reasonable steps to ensure that our Service is free from viruses and other malicious software, but we also recommend you use applicable anti-virus software as relevant.

 

 

 

4. Communication: -

All our verification notices of transactions, dispatches, etc. will be via email to the contact details provided by you. If you wish to receive these emails, it is your responsibility to ensure the details you provide are correct. We are not responsible for the delay or loss of messages due to filtering technology, resource limits, or issues with your ISP, network configuration, or email software. The use of any personal information you provide is governed by our Privacy Policy.
 

5. Third-party and Content: -

On some pages you may see links to other sites on the internet, advertising, or content, these links are provided by manufacturers or third parties and not by us. We are not responsible or liable for anything that happens to you when you visit these third-party websites or use third-party content. If you visit any third-party websites, please be aware that it may have its own terms of use, license agreement, and privacy policy which you will need to be aware of.

 

5.1: Trademarks and Brand Names: -

We make no claim of ownership to the trademarks of any manufacturer whose products are listed on this Web Site (www.prettyuniquegifts.co.uk) or including any goodwill that arises from the use of those trademarks. Mentions of third-party products and/or services including the use of trademarks or links to the websites of Manufacturers are for informational purposes only and constitute neither an endorsement nor a recommendation of those manufacturers.
 

6. Payment: -
Payment can be made via PayPal or by card. We take all reasonable precautions to keep the details of your order and payment secure. Please note that payments are handled by third-party payment providers so please remember to check your payment provider's Terms and Conditions before making a purchase.

 

We cannot be held liable for any losses caused because of unauthorized access to information provided by you. We do not keep any credit card information on our systems or servers. When ordering through our website you undertake that all details which you provide to us for the purposes of your order and its delivery will be correct and that the chosen method of payment is your property, and that sufficient funds or credit facilities are available to cover the full cost of the order.

 

7. Website errors: -

While we endeavor to ensure that all information contained on our website, with respect to; product descriptions, pricing, promotions, offers, transit times, availability, pictorial, and textual specifications are correct, on occasion there may be information on our website or in the Service that contains errors. We reserve the right to correct any errors and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We shall not be liable to you for any modification, price change, suspension, or discontinuance of the Service. If we are unable to contact you or you do not respond, we will cancel your order. While we work to ensure that product information on our website is correct, actual product packaging and materials may contain more and different information than that displayed on our website. We recommend that you do not rely solely on the information presented on our website. Please always read labels, warnings, and directions provided with the product before use.

 

8. Can the Terms and Conditions be changed?

Transactions with (www.prettyuniquegifts.co.uk) are governed by these Terms and Conditions. We may change these Terms and Conditions from time to time without prior notification, and the most current version will be posted on the website. Any changes will only apply to future orders.
 

9. Cookies: -
Pretty Unique Gifts makes use of cookies on their website. By making use of cookies, we can offer you an improved browsing experience and give you extra functionality on our website.

 

9.1 What are Cookies?

Cookies are small text files that are stored on your (the user’s) computer. They are designed to hold a modest amount of data specific to a particular client and Website and can be accessed either by the web server or the user’s computer. You can remove cookies from your computer and you can block cookies, however, this may mean that some parts of our website will not be available to you. Use of this website means that you accept the use of cookies on this website.

 

If you want to delete or block any cookies, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Information on deleting or controlling cookies is also available at ww.aboutcookie.org (note that this website is not provided by Pretty Unique Gifts, and we, therefore, cannot ensure its accuracy, completeness, or availability). Please note that deleting our cookies or disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our Services or may otherwise adversely affect your user experience.

 

Our website (uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [http://www.google.com/privacy.html ].
 

10. Property rights and rights of use: -

All intellectual property rights (meaning patents, registered and unregistered trademarks and service marks, domain names, registered designs, and design rights, copyright, database rights, and moral rights and rights in computer programs) in and to the Site and all content and materials contained in the Site (“Site Content”) are owned by and shall remain owned by Us or Our licensors. Site Content may only be used for your personal, non-commercial purposes and shall not be reproduced, modified, copied, altered, distributed, framed, republished, displayed, transmitted, or sold in any form or by any means in whole or in part. You may not remove any copyright or other proprietary notices contained in any Site Content.
 

Governing Law: -

If you are unhappy with these Terms of the Service, we will do our best to resolve any disputes over these Terms. If you wish to take court proceedings against us, you must do so within the United Kingdom. If you live in England or Wales this agreement shall be made under the laws of England and subject to the jurisdiction of the courts of England and Wales.